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The Consumer Protection Act, 1986
The Consumer Protection Act, 1986
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*INTRODUCTION*
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SEC.1 Short title, extent, commencement
SEC.2 Definitions
SEC.2(1)(b) COMPLAINANT
SEC.2(1)(c) COMPLAINT
SEC.2(1)(d) CONSUMER
SEC.2(1)(e) CONSUMER DISPUTE
SEC.2(1)(f) DEFECT
SEC.2(1)(g) DEFICIENCY
SEC.2(1)(o) SERVICE
SEC.2(1)(r) UNFAIR TRADE PRACTICE
SEC.3 act not in derogation of any other law
SEC.4 The Central Consumer Protection Council
SEC.5 Procedure for meetings of the Central Council
SEC.6 Objects of the Central Council
SEC.7 The State Consumer Protection Councils
SEC.8 Objects of the State Council
SEC.8A The District Consumer Protection Council
SEC.8B Objects of the District Council
SEC.9 Establishment of Consumer Disputes Redressal Agencies
SEC.10 Composition of The District Forum
SEC.11 Jurisdiction of the District Forum
SEC.12 Manner in which complaint shall be made
SEC.13 Procedure on admission of complaint
SEC.14 Finding of the District Forum
SEC.15 Appeal
SEC.16 Composition of the State Commission
SEC.17 Jurisdiction of the State Commission
SEC.17A Trendes of cases
SEC.17B Circuit Benches
SEC.18 Procedure applicable to State Commissions
SEC.19 Appeals
SEC.19A Hearing of appeal
SEC.20 Composinn of the National Commission
SEC.21 Jurisdiction of the National Commission
SEC.22 Power and procedure applicable to the National Commission
SEC.22A Power to set aside ex parte orders
SEC.22B Transfer of cases
SEC.22C Circuit Benches
SEC.22D Vacancy in the office of the president
SEC.23 Appeal
SEC.24 Finality of orders
SEC.24A Limitation period
SEC.24B Administrative control
SEC.25 Enforcement of orders of the District Forum, the State Commission or the National Commission
SEC.26 Dismissal of frivolous or vexatious complaints
SEC.27 Penalties
SEC.27A Appeal against order passed under Section 27
SEC.28 Protection of action taken in good-faith
SEC.28A Service of notice, etc.
SEC.29 Power to remove difficulties
SEC.29 Vacancies or defects in appointment not to invalidate orders
SEC.30 Power to make rules
SEC.30A Power of the National Commission to make regulations
SEC.31 Rules and regulations to be laid before each House of Parliament
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